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FAQs & Service Updates

This is a brave new World of online concerts and new social norms. With "new" comes questions - of which you may have a few when it comes to booking your tickets and watching the Live Shows. Feel free to contact us and we'll get back to you asap!

BOOKING TICKETS

To book, simply click on the 'book now' button and you'll be taken straight through to the checkout*. Once you've booked your ticket, you'll receive an email from us - this will have your 'watch now' link for when the show starts. Don't worry if you lose it, we'll send you a reminder on the day.

RENTING

To rent, simply click on the 'buy now' button and you'll be taken straight through to the checkout*. Once you've rented the show, you'll receive an email from us - this will have your 'watch now' link to access the show and, depending on the option you've rented, the bonus content.

HOW TO WATCH

Whether you're on desktop, mobile or tablet, click on the 'watch now' button to view the show.

Got the App? Great. Find the show in 'My Library' under ‘Purchases'. Then you can watch on your phone, tablet or even cast it straight to the Smart TV in your living room! Not got the App? Download it for iOS + Android now!

SERVICE UPDATES

THURSDAY 30th JULY - 5pm CDT:
Hey everyone!
Please use the most recent link provided in your pre-show email to access the show tonight - and enjoy the show!
Erica | Stabal Crew

SATURDAY 18th JULY - 7:30am GMT:
Good morning everyone!
Update: the 3rd party server issues (Cloudflare) we were having last night are resolved! To those who noticed hiccups, our apologies. Thankfully, a majority of you were still able to watch the show uninterrupted!
Robbyn \ Stabal Crew

FRIDAY 17th JULY 2020 - 8:30pm GMT:
Hey everyone!
The gremlins have officially left the building! Enjoy the show!
Erica \ Stabal Crew


FRIDAY 17th JULY 2020 - 8pm GMT:
Hey everyone!
We can see that LOADS of you are watching, which is ace!
A couple of you have been in touch to say you've had an issue. We recommend downloading the app - you can then find it in 'My Library' under 'Purchases'. That way you can watch the show, whilst we sort the internet gremlins! 
Robbyn \ Stabal Crew

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